Empowered and Engaged: Exploring the Pathway of Satisfaction and Empowerment to OCB through Organizational Commitment

Adelia Effendi; Moch Aminnudin

doi:10.33476/jobs.v6i1.5448

Authors

Adelia Effendi Management Study Program, Faculty of Economics and Business, Nahdlatul Ulama Islamic University of Jepara
Moch Aminnudin Management Study Program, Faculty of Economics and Business, Nahdlatul Ulama Islamic University of Jepara

https://doi.org/10.33476/jobs.v6i1.5448

Keywords:

Job Satisfaction, Empowerment, Organizational Citizenship Behavior, Organizational Commitment

Abstract

Cooperation, advice-giving, and providing extra services are examples of voluntary work behaviors Known as Organizational Citizenship Behavior (OCB), this study aims to quantify the impact of Job Satisfaction (H₁) and Empowerment (H₂) on OCB (Y) through Organizational Commitment (Z). With a questionnaire serving as the primary data source, 149 employees of the Jepara Regency PUPR participated in the census method study, which employed multiple linear regression analysis. The results showed that job satisfaction had no effect on organizational commitment or OCB. On the contrary, Empowerment had a positive effect on Organizational Commitment and OCB. Organizational Commitment also had an effect on OCB. Organizational commitment, on the other hand, was able to buffer the association between empowerment and OCB but not the relationship between job satisfaction and OCB. Organizational Commitment's r-squared value was 0.494, meaning that Job Satisfaction and Empowerment explained 49.4% of the variable. While the r-square value for OCB was 0.457, meaning that Job Satisfaction, Empowerment, and Organizational Commitment together explained 45.7% of the OCB variable.

Author Biographies

Adelia Effendi, Management Study Program, Faculty of Economics and Business, Nahdlatul Ulama Islamic University of Jepara

Mahasiswa Fakultas Ekonomi dan Bisnis, Universitas Islam Nahdlatul Ulama Jepara

Moch Aminnudin, Management Study Program, Faculty of Economics and Business, Nahdlatul Ulama Islamic University of Jepara

Dosen Fakultas Ekonomi dan Bisnis, Universitas Islam Nahdlatul Ulama Jepara

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