Effectiveness of Brand Image, Content Marketing, and Quality Product on Purchase Decision of J-GLOW Products

Authors

  • Sisca Dwintri Nata Universitas Negeri Surabaya
  • Tri Sudarwanto Universitas Negeri Surabaya

https://doi.org/10.33476/jeba.v7i1.2448

Keywords:

word #1, word #2, word #3 brand image#1, content marketing#2, product quality#3, purchasing decisions#4

Abstract

This study intends to investigate the relationship between brand image, content marketing, and product quality in influencing Surabaya consumers' decisions to purchase J-GLOW skin care and cosmetic items. This study employed a quantitative survey methodology. Multiple regression analysis was used to analyze an association between brand image and purchasing the J-GLOW product. The content marketing variable has no relationship with J-GLOW product purchase decisions. Meanwhile, product quality influences the choice of the J-GLOW skin care product. It is indicated by the fact that the F-count value is greater than the F-table value (22,763 > 3,10), and the actual value is less than the alpha value (0.000 0.05). It demonstrates that characteristics such as brand image (X1), content marketing (X2), and product quality (X3) have a significant impact on purchasing decisions. According to the findings of the study, the brand image (X1), content marketing (X2), and product quality (X3) variables had a 45.7% impact on the decision to purchase J-GLOW products. Additional factors influenced the remaining 54,3%.

Author Biographies

Sisca Dwintri Nata, Universitas Negeri Surabaya

Faculty of Economics and Business

Universitas Negeri Surabaya

Jl. Lidah Wetan, Lidah Wetan, Kec. Lakarsantri, Kota Surabaya, Jawa Timur 60213

 

Tri Sudarwanto, Universitas Negeri Surabaya

Universitas Negeri Surabaya

References

Abshor, M. U., Hasiholan, L. B., & Malik, D. (2018). Pengaruh Harga, Promosi dan Kualitas Produk Terhadap Keputusan Pembelian Produk Torabika Duo (Studi Kasus di Area Kabupaten Demak). Journal of Management, 4(4).

Alfred, O. (2013). A comparative study is the influences of price and quality on consumer purchase of mobile phones in the Kumasi Metropolis in Ghana. European Journal of Business and Management, 5(1), 179–198.

Ali, H. (2013). Marketing dan Kasus-Kasus Pilihan, Analisis Perilaku Konsumen. CAPS.

Anggita, R., & Ali, H. (2017). The Influence of Product Quality, Service Quality and Price to Purchase Decision of SGM Bunda Milk (Study on PT. Sarihusada Generasi Mahardika Region Jakarta, South Tangerang District). Scholars Bulletin, 3(6), 261–272.

Ansari, S., Ansari, G., Ghori, M. U., & Kazi, A. G. (2019). Impact of Brand Awareness and Social Media Content Marketing on Consumer Purchase Decision. Journal of Public Value and Administration Insights, 2(2), 5–10. https://doi.org/10.31580/jpvai.v2i2.896

Asnawati, A., Nadir, M., Wardhani, W., & Setini, M. (2022). The effects of perceived ease of use, electronic word of mouth and content marketing on purchase decision. International Journal of Data and Network Science, 6(1), 81–90. https://doi.org/10.5267/j.ijdns.2021.10.001

Bilgin, Y. (2018). THE EFFECT OF SOCIAL MEDIA MARKETING ACTIVITIES ON BRAND AWARENESS, BRAND IMAGE AND BRAND LOYALTY. Business & Management Studies: An International Journal, 6(1), 128–148. https://doi.org/10.15295/bmij.v6i1.229

Brata, B. H., Husani, S., & Ali, H. (2017). The influence of quality products, price, promotion, and location to product purchase decision on Nitchi at PT. Jaya Swarasa Agung in Central Jakarta. Saudi Journal of Business and Management Studies, 2(4), 357–374.

Castillo, E., Hadi, A. S., Lacruz, B., & Pruneda, R. E. (2008). Semi-parametric nonlinear regression and transformation using functional networks. Computational Statistics & Data Analysis, 52(4), 2129–2157. https://doi.org/10.1016/j.csda.2007.07.006

Chasanah, H. F. (2022). THE EFFECT DIGITAL CONTENT MARKETING AND PRODUCT QUALITY ON PURCHASING DECISIONS THROUGH BUYING INTEREST AS INTERVENING VARIABLE. Jurnal Mantik, 6(1), 551–559.

Costa, C. R., Esparteiro Garcia, J., Serra da Fonseca, M. J., & Teixeira, A. (2021). Data Analysis in Content Marketing Strategies. 2021 16th Iberian Conference on Information Systems and Technologies (CISTI), 1–6. https://doi.org/10.23919/CISTI52073.2021.9476377

Fahmi, Arianti, M., & Irawan, H. (2021). Business to Business Marketing Strategy Planning for the SME Marketplace of XYZ. https://doi.org/10.2991/aer.k.210121.004

Ghozali, I. (2005). Analisis Multivariate dengan program SPSS. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2006). Aplikasi analisis multivariate dengan program SPSS.

Gunelius, S. (2011). Content marketing for dummies. John Wiley & Sons.

Hadi, F., Altaie, H., & AlKamil, E. (2019, November 11). Modeling Rate of Penetration using Artificial Intelligent System and Multiple Regression Analysis. Day 2 Tue, November 12, 2019. https://doi.org/10.2118/197663-MS

Hakim, R. T., & Susilowati, C. (2013). Pengaruh persepsi iklan, kesadaran merek, citra merek terhadap sikap pada merek dan keputusan pembelian (studi pada produk pestisida merek sidamethrin 50 EC). Jurnal Aplikasi Manajemen, 11(4), 537–546.

Handriana, T., Dharmmesta, B. S., & Purwanto, B. M. (2015). The role of relationship investment in relationship marketing in nonprofit organizations. International Journal of Management and Marketing Research, 8(2), 53–65.

Herman, K. C., Hickmon-Rosa, J., & Reinke, W. M. (2018). Empirically Derived Profiles of Teacher Stress, Burnout, Self-Efficacy, and Coping and Associated Student Outcomes. Journal of Positive Behavior Interventions, 20(2), 90–100. https://doi.org/10.1177/1098300717732066

Hermiyenti, S., & Wardi, Y. (2019). A Literature Review on The Influence of Promotion, Price and Brand Image to Purchase Decision. Proceedings of the 2nd Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2018). https://doi.org/10.2991/piceeba2-18.2019.34

Ho, J., Pang, C., & Choy, C. (2020). Content marketing capability building: a conceptual framework. Journal of Research in Interactive Marketing, 14(1), 133–151. https://doi.org/10.1108/JRIM-06-2018-0082

Hoe, L. C., & Mansori, S. (2018). The Effects of Product Quality on Customer Satisfaction and Loyalty: Evidence from Malaysian Engineering Industry. International Journal of Industrial Marketing, 3(1), 20. https://doi.org/10.5296/ijim.v3i1.13959

Holliman, G., & Rowley, J. (2014). Business to business digital content marketing: marketers’ perceptions of best practice. Journal of Research in Interactive Marketing, 8(4), 269–293. https://doi.org/10.1108/JRIM-02-2014-0013

Indrawati, I., & Riyadi, S. (2016). Factors Affecting Consumersâ€TM Decision Toward Kios Tiket Mandiri Adoption in Purchasing Train Tickets in Indonesia. International Seminar & Conference on Learning Organization.

Izzati, R. R. (2019). PENGARUH PERCEIVED QUALITY DAN BRAND IMAGE TERHADAP BRAND TRUST PRODUK KOSMETIK WARDAH. Jurnal Ilmu Manajemen, 8(2), 15. https://doi.org/10.32502/jimn.v8i2.1807

Järvinen, J., & Taiminen, H. (2016). Harnessing marketing automation for B2B content marketing. Industrial Marketing Management, 54, 164–175. https://doi.org/10.1016/j.indmarman.2015.07.002

Jasmani, J., & Sunarsi, D. (2020). The Influence of Product Mix, Promotion Mix and Brand Image on Consumer Purchasing Decisions of Sari Roti Products in South Tangerang. PINISI Discretion Review, 1(1), 165. https://doi.org/10.26858/pdr.v1i1.13409

Juditha, C. (2017). Hatespeech in Online Media: Jakarta on Election 2017. Jurnal Penelitian Komunikasi Dan Opini Publik, 21(2).

Kotler, P., & Keller, K. (2016). Marketing Management (15th ed.). Pearson Education, Inc.

Kotler, P., & Keller, K. L. (2009). Menejemen Pemasaran. Erlanggga.

Kumar, V., & Gupta, S. (2016). Conceptualizing the Evolution and Future of Advertising. Journal of Advertising, 45(3), 302–317. https://doi.org/10.1080/00913367.2016.1199335

Lou, C., & Xie, Q. (2021). Something social, something entertaining? How digital content marketing augments consumer experience and brand loyalty. International Journal of Advertising, 40(3), 376–402. https://doi.org/10.1080/02650487.2020.1788311

Mahliza, F., & Prasetya, P. (2021). DETERMINING PURCHASE INTENTION IN HALAL PERSONAL CARE PRODUCT: STUDY ON MUSLIMAH MILLENNIAL GENERATION. Jurnal Aplikasi Manajemen, 19(2), 319–334. https://doi.org/10.21776/ub.jam.2021.019.02.08

Minar, D., & Safitri, A. (2017). Brand Image and Product Quality on Customer Loyalty (Survey in Cekeran Midun). TRIKONOMIKA, 16(1), 43. https://doi.org/10.23969/trikonomika.v16i1.420

Nahm, F. S. (2016). Nonparametric statistical tests for the continuous data: the basic concept and the practical use. Korean Journal of Anesthesiology, 69(1), 8. https://doi.org/10.4097/kjae.2016.69.1.8

Novansa, H., & Ali, H. (2017). Purchase decision model: Analysis of brand image, brand awareness and price (Case study SMECO Indonesia SME products). Saudi Journal of Humanities and Social Sciences, 2(8), 621–632.

Primadasari, A., & Sudarwanto, T. (2021). Pengaruh brand awareness, brand image, dan kualitas produk terhadap keputusan pembelian. FORUM EKONOMI , 23(3), 413–420.

Pulizzi, J., & Barrett, N. (2009). Get content get customers-Turn Prospects into buyers with content marketing. Saxena NSB Management Review, 2(2), 98–100.

Rahman, H. A., & Sitio, A. (2019). The Effect of Promotion and Product Quality through Purchase Decision on the Customer Satisfaction of Bohemian Project.id Products Growth. International Journal of Engineering Technologies and Management Research , 9(8).

Shabbir, M. Q., Khan, A. A., & Khan, S. R. (2017). Brand loyalty brand image and brand equity: the mediating role of brand awareness. International Journal of Innovation and Applied Studies, 19(2), 416–423.

Shirota, Y., Katayama, S., Hashimoto, T., & Chakraborty, B. (2017). Visualization for University Brand Image Clustering: Comparison between Male and Female Students. International Journal of Institutional Research and Management, 1(1), 121. https://doi.org/10.52731/ijirm.v1.i1.121

Subaebasni, S., Risnawaty, H., & Wicaksono, A. A. (2019). Effect of brand image, the quality and price on customer satisfaction and implications for customer loyalty PT Strait Liner Express in Jakarta. International Review of Management and Marketing, 9(1), 90.

Suhaily, L., & Darmoyo, S. (2017). Effect of product quality, perceived price and brand image on purchase decision mediated by customer trust (study on japanese brand electronic product). Jurnal Manajemen, 21(2). https://doi.org/10.24912/jm.v21i2.230

Ursu, R. M. (2018). The Power of Rankings: Quantifying the Effect of Rankings on Online Consumer Search and Purchase Decisions. Marketing Science, 37(4), 530–552. https://doi.org/10.1287/mksc.2017.1072

Wijaya, A. P., & Annisa, I. T. (2020). The Influence of Brand Image, Brand Trust and Product Packaging Information on Purchasing Decisions. Jurnal Analisis Bisnis Ekonomi, 18(1), 24–35. https://doi.org/10.31603/bisnisekonomi.v18i1.3077

Winata, J., Hussain, I. A., Ahmad, N., Abdullah, R. N., & Majid, M. (2021). CONTENT MARKETING EFFECTIVENESS TOWARDS CONSUMER’S PERSPECTIVE ON THE NEW PRODUCT LAUNCH. INVESTIGATION STUDY AMONG YOUNG ADULTS IN INDONESIA. Electronic Journal of Business and Management, 6(4), 43–65.

Xie, Q., & Lou, C. (2020). Curating Luxe Experiences Online? Explicating the Mechanisms of Luxury Content Marketing in Cultivating Brand Loyalty. Journal of Interactive Advertising, 20(3), 209–224. https://doi.org/10.1080/15252019.2020.1811177

Yodi, H. P., Widyastuti, S., & Noor, L. S. (2020). The effects of content and influencer marketing on purchasing decisions of fashion erigo company. Dinasti International Journal of Economics, Finance & Accounting, 1(2), 345–357.

Downloads

Published

2022-08-11