HIDAYATI, Rini; MUSLIKH, Muslikh. PENGARUH MUTU PELAYANAN TERHADAP KEPUASAN DAN DAMPAKNYA TERHADAP PERILAKU LOYAITAS (STUDI EMPIRIK PADA PELAYANAN NON AKADEMIK DI UNIVERSITAS YARSI). Jurnal Orientasi Bisnis dan Entrepreneurship (JOBS), [S. l.], v. 1, n. 1, p. 38–56, 2021. DOI: 10.33476/jobs.v1i1.1309. Disponível em: https://academicjournal.yarsi.ac.id/index.php/jobs/article/view/1309. Acesso em: 28 apr. 2024.